WATER DAMAGE RESTORATION

White’s team of industry certified professionals will assess the damage in your home and prescribe an individual plan to restore your home as efficiently as possible.

click to get help today!

WATER DAMAGE RESTORATION

White’s team of industry certified professionals will assess the damage in your home and prescribe an individual plan to restore your home as efficiently as possible.

click to get help today!

WATER RESTORATION PROFESSIONALS
IN ROCHESTER MN

Speed is of the essence when water damage strikes. That’s because significant additional property damage, such as mold growth and major damage to wood floors, cabinets, sheetrock, insulation, other structural materials and contents, can occur when buildings are not dried quickly.

White’s Fire Smoke and Water Damage Restoration utilizes specialized equipment to dry wet buildings faster! This allows us to restore damage with as little reconstruction as possible so property is returned to normal faster and at the lowest possible cost.

However, when reconstruction or replacement is required, White’s Restoration offers the widest variety of services in the area so we can take your project from start to finish.

With White’s Restoration, you are assured:

  • THE LATEST IN HIGH TECH INSPECTION TOOLS TO DETERMINE THE EXTENT OF THE DAMAGE

  • WATER EXTRACTION USING STATE-OF-THE-ART DRYING PROCEDURES, AND EQUIPMENT

  • EXPERTISE FOR SPECIALTY DRYING OF HARDWOOD FLOORS, PLASTER WALLS, TILE, CONCRETE, AND CABINETS.

  • CAREFUL ATTENTION TO MINIMIZING AND ELIMINATING POTENTIAL HEALTH HAZARDS THAT CAN BE CAUSED BY WATER DAMAGE.

  • AN IICRC CERTIFIED TECHNICIAN ON EVERY LOSS, WITH ALL WORK DONE TO PROPER STANDARD OF CARE

  • REMOVAL, DRYING AND STORAGE OF YOUR CONTENTS AT OUR SECURE CLIMATE-CONTROLLED STORAGE FACILITY, AS REQUIRED.

  • EXPERT CONTENTS RESTORATION, TO CLEAN AND RESTORE YOUR HOME OR BUSINESS CONTENTS WHENEVER POSSIBLE.

White’s Restoration was a god send. I had a broken pipe downstairs in my finished family room which flooded the carpet and room. They came right over with 3 huge dehumidifiers and 5 fans removed pieces of the wall…

and insulation to find the problem area, and removed all the wet carpet padding. Everything was cleaned up for me! Eli was leading the charge to make sure it was done correctly. He was the best. Eli’s attention to detail was fantastic. Thank you all so much!

Frank Mowatt

I highly recommend White’s. We had some water damage and they came immediately to start work on it. Not only that, while the work was being completed, they came over/called when they said they were going to,

and were always very easy to reach. I worked most closely with Eli, but everyone I interacted with at White’s was very friendly, helpful, and professional.

Marie Kreuter

White’s were very prompt and thorough in both their service and attention to details involving our water damage. They explained what needed to be done, followed through until the walls, floors and ceiling were dry…

and they were very professional! We’d highly recommend them!

Jean Keefe

WE’RE HERE TO HELP YOU THROUGH THIS SITUATION.

Fill out the form below or call us at 507-990-3612 to get help today.

WATER RESTORATION PROFESSIONALS
IN ROCHESTER MN

Speed is of the essence when water damage strikes. That’s because significant additional property damage, such as mold growth and major damage to wood floors, cabinets, sheetrock, insulation, other structural materials and contents, can occur when buildings are not dried quickly.

White’s Fire Smoke and Water Damage Restoration utilizes specialized equipment to dry wet buildings faster! This allows us to restore damage with as little reconstruction as possible so property is returned to normal faster and at the lowest possible cost.

However, when reconstruction or replacement is required, White’s Restoration offers the widest variety of services in the area so we can take your project from start to finish.

With White’s Restoration, you are assured:

  • THE LATEST IN HIGH TECH INSPECTION TOOLS TO DETERMINE THE EXTENT OF THE DAMAGE

  • WATER EXTRACTION USING STATE-OF-THE-ART DRYING PROCEDURES, AND EQUIPMENT

  • EXPERTISE FOR SPECIALTY DRYING OF HARDWOOD FLOORS, PLASTER WALLS, TILE, CONCRETE, AND CABINETS.

  • CAREFUL ATTENTION TO MINIMIZING AND ELIMINATING POTENTIAL HEALTH HAZARDS THAT CAN BE CAUSED BY WATER DAMAGE.

  • AN IICRC CERTIFIED TECHNICIAN ON EVERY LOSS, WITH ALL WORK DONE TO PROPER STANDARD OF CARE

  • REMOVAL, DRYING AND STORAGE OF YOUR CONTENTS AT OUR SECURE CLIMATE-CONTROLLED STORAGE FACILITY, AS REQUIRED.

  • EXPERT CONTENTS RESTORATION, TO CLEAN AND RESTORE YOUR HOME OR BUSINESS CONTENTS WHENEVER POSSIBLE.

We could not have been happier with the service we received from White’s. If we could give 6 stars we would. Their customer service was excellent. They both cleaned and mold remediated a flooded basement. Their workers were pleasant, informative, on time, and there was even follow up after we’d paid to make sure the job was done right. An added bonus to White’s is that they are in close contact with a network of other service providers who are helping us make sure that we don’t have this problem again. Wonderful company. 6 Starsread more
DM Whicker
DM Whicker
16:43 14 Oct 19
Great experience with Tony from White's Restoration. In the middle of moving, we noticed some mold in our closet. We called, and Tony came over that same day to evaluate the damage and was able to come within the next few days to get the job done. Just what we needed for our quick moving timeline. Thank you!read more
Audrey McMurray
Audrey McMurray
15:13 19 Sep 19
White's Restoration was a god send. I had a broken pipe downstairs in my finished family room which flooded the carpet and room. They came right over with 3 huge dehumidifiers and 5 fans, removed pieces of the wall and insulation to find the problem area, and removed all the wet carpet padding. Everything was cleaned up for me! Eli was leading the charge to make sure it was done correctly. He was the best. Eli's attention to detail was fantastic. Thank you all so much!read more
Frank Mowatt
Frank Mowatt
12:46 28 Aug 19
I highly recommend White’s. We had some water damage and they came immediately to start work on it. Not only that, while the work was being completed, they came over/called when they said they were going to and were always very easy to reach. I worked most closely with Eli, but everyone I interacted with at White’s was very friendly, helpful, and professional.read more
Marie Kreuter
Marie Kreuter
01:54 09 Oct 19
White's were very prompt and thorough in both their service and attention to details involving our water damage. They explained what needed to be done, followed through until the walls, floors and ceiling were dry and they were very professional! We'd highly recommend them!read more
Jean Keefe
Jean Keefe
20:17 01 Nov 19
Eli and Austin came to our home and did water restoration on our basement today. They moved the large furniture and even some paintings in the store closet for me. They went above and beyond what was expected to ensure customer satisfaction. They were timely and very kind. Their work was good. I highly recommend this company and I have high praises for the two gentleman who serviced my home today. Thank you Eli and Austin.read more
Tracy Kennedy
Tracy Kennedy
20:58 07 Dec 19

WE’RE HERE TO HELP YOU THROUGH THIS SITUATION.

Fill out the form below or call us at 507-990-3612 to get help today.

STEPS WE TAKE DURING A WATER DAMAGE LOSS

STEP #1-The Restoration Process

The restoration process begins when you call us. White’s Fire Smoke and Water Damage Restoration is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

Water damage can be chaotic and even traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. White’s Restoration has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it’s the cornerstone of our business.

What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained White’s Restoration professional team members may be needed.

The White’s Restoration Team member will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • How many rooms are affected (if known)?

Step #2- Inspection and Damage Assessment

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful. After we find the issue, we will stop the source, check for contaminated water/contamination Level and identify the type of water.

We will then identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

White’s will then survey the extent of the water damage and inspect the premises. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention

Move or Block Furniture
Last but not least, we will move any furniture, property contents or block items to help prevent rust or furniture stains on wet carpet.

Step #3 Water Removal/Water Extraction

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

Move-Out / Pack-Out
If your home requires extensive restoration or cleaning, White’s Restoration can conduct an organized, efficient move-out to protect your belongings from further damage

Emergency Water Removal
Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

Inspect the Carpet Pad and Carpet
We inspect the carpet and pad and determine if they should be removed to prevent further damage and or protect the subfloor.

Water Removal Equipment

  • Moisture detection meters, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Step #4 Drying and Dehumidification Process

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.

Drying / Dehumidification
Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress daily using moisture meters until the materials return to acceptable drying goals

Monitor Floor and Walls
We check the moisture levels daily to monitor the drying process.

Drying Equipment
Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

#5 Cleaning and Sanitizing

Your walls, flooring, and ceiling will most likely require professional cleaning services. In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing, and other restorable belongings damaged by the water. Most flooding and water damage also require professional odor removal and deodorization since wet materials have a very distinct odor.

Contents Restoration
White’s Fire Smoke and Water Damage Restoration specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Odor Removal and Deodorization
We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

Sanitizing Treatments
Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

Disposal
We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

Step #6 Restoration

Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Emergency Building Services
When your home has been damaged by a storm or water, the immediate concern may include temporary protective measures to prevent additional damages, like placing a roof tarp.

Repairs and Minor Building Services
The following building and repair services may be necessary to restore your home to pre-water damage condition.

  • Drywall Removal and Installation
  • Hardwood Floor Repair
  • Tile Floor Repair
  • Painting
  • Carpet Repair and Installation
  • Building Services and Reconstruction

White’s Fire Smoke and Water Damage Restoration can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keep costs low. We can provide this continuity by supervising a full range of restoration services that will bring the building back to full functionality.

FREQUENTLY ASKED QUESTIONS

What are the different types of water damage, and what steps are needed to properly address the problem?

There are three different types of water damage, requiring specific steps to properly address:
Clean Water (Category 1) is water from frozen and broken pipes, ice maker hoses, failed water heaters, roof leaks and other uncontaminated sources.

Grey Water (Category 2) is water that has been used in a cleaning process and may contain contamination or soiling such as food, laundry soils, body soils and body oils. Grey water damage generally comes from things like appliances and spas.

Black Water (Category 3) (Sewage and Flood Waters) is the most serious type of water damage. This water typically comes from toilet, sewer and septic system back-ups or overflows. Black water is teeming with thousands of disease causing viruses, bacteria and protozoa and can cause very serious illnesses if not treated properly.

How is my insurance claim handled?

White’s Fire Smoke and Water Damage Restorations professional team members are all thoroughly trained to understand the protocols of the insurance industry. Claims adjusters enjoy our level of communication, cooperation, and focus on the goal: getting people back into their home or building.

How fast will you respond to my emergency?

We are proud to have the industry’s best response time. We know that when it comes to restoration services, time matters. That’s why we are available 24/7 and arrive with 1-2 hours of receiving the call

Why should I hire White’s Fire Smoke and Water Damage Restoration?

Disaster is not fun. Our team of professionals understands that, and we pride ourselves on restoring not only places of business and houses but our customers’ peace of mind. Let us help you put your life back together after disaster strikes. We have the experience, education, tools, and equipment to facilitate any size loss.

water damage restoration rochester mn

LET US HELP YOU THROUGH THIS SITUATION.

Fill out the form below or call us at 507-990-3612 to get help today.